Privacy Policy - WT Softech

WT Softech Pvt. Ltd. (“WT Softech”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or engage with our services (collectively, the “Services”).

By accessing or using our Site or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect personal and non-personal information in the following ways:

Information You Provide Directly

• Name
• Email address
• Phone number
• Company name
• Job title
• Project details or queries
• Billing or payment details (if applicable)

Information Collected Automatically

• IP address and browser type
• Device information and operating system
• Pages visited, duration, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

Information from Third Parties

We may receive limited data from trusted third-party partners such as payment gateways, analytics tools (e.g., Google Analytics), or social media platforms when you interact with us through them.

2. How We Use Your Information

• Provide, maintain, and improve our Services
• Respond to your inquiries or project requests
• Personalise your user experience
• Send business communications, proposals, or marketing materials (with your consent)
• Process payments and manage contracts
• Analyse website performance and enhance user experience
• Comply with legal obligations and prevent fraud or misuse

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the information and context in which it is collected. We process your data when:

• You have given consent
• It is necessary for the performance of a contract
• It is required to comply with legal obligations
• It is necessary for our legitimate interests (such as improving services or marketing), provided it doesn’t override your rights

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it in limited cases:

• With trusted partners or vendors who assist us in providing our services (e.g., hosting providers, analytics, payment processors)
• With legal authorities, when required by law or to protect our rights
• In business transfers, such as mergers, acquisitions, or restructuring

All third-party partners are bound by confidentiality and data protection obligations.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Once no longer needed, your information will be securely deleted or anonymised.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience. Cookies help us analyse traffic, remember user preferences, and enhance performance.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features.

For analytics, we use Google Analytics. You can learn more about how Google uses your data here: https://policies.google.com/privacy

7. Data Security

We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

While we strive to ensure security, please note that no method of online transmission or storage is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and obtain a copy of your data
• Right to correction (rectification) of inaccurate information
• Right to erasure (“Right to be Forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

You can exercise these rights by contacting us at hr@wtsoftech.com.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites. WT Softech is not responsible for the privacy practices or content of those external sites. We encourage you to review their respective privacy policies.

10. Children’s Privacy

Our Services are intended for professionals and businesses. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected such data, we will promptly delete it.

11. International Data Transfers

Your information may be transferred and processed outside your country, including to countries that may not have the same data protection laws. By using our Services, you consent to such transfers in accordance with this Policy.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after such changes constitutes your acceptance of the updated policy.